Privacy Policy

Privacy Policy for http://suburban-collision-repair.dentrepair-talk.com

Introduction

Welcome to http://suburban-collision-repair.dentrepair-talk.com (referred to as “Suburban Collision Repair,” “we,” or “our” in this policy). We are dedicated to protecting your privacy and ensuring the security of your personal data. This comprehensive Privacy Policy outlines our practices regarding the gathering, storage, access, and handling of personal information in adherence to various international privacy laws and regulations, including but not limited to:

  • Canada’s Personal Information Protection and Electronic Documents Act (PIPEDA)
  • Quebec Law 25 on the protection of personal data
  • The General Data Protection Regulation (GDPR) of the European Union
  • Brazil’s Lei Geral de Proteção de Dados (LGPD)
  • California’s Consumer Privacy Act (CCPA/CPRA), California, USA
  • Colorado’s Consumer Privacy Act (CPA)
  • Utah’s Consumer Sales and Service Act (UCPA)
  • Connecticut’s ConnectiCT Data Privacy Act (CTDPA)
  • Virginia’s Consumer Data Protection Act (VCDPA)
  • South Africa’s Protection of Personal Information Act (POPIA)

Scope

This privacy policy is applicable to all aspects of our online presence, including but not limited to:

  1. Our official website at http://suburban-collision-repair.dentrepair-talk.com
  2. Any mobile applications or services we offer
  3. Online forms and surveys filled out by users
  4. Communications initiated by us, such as emails, newsletters, phone calls, or text messages (SMS)

Please note that this policy does not extend to third-party platforms, applications, products, or services accessed through links on our website. These entities have their own privacy policies governing data collection and usage, which we encourage you to review.

Processing Activities

This Privacy Policy governs your interactions with us when:

  1. You create an account and use our applications or services as an authorized user.
  2. You visit our websites linked to this policy.
  3. You engage with our communication channels, including newsletters, emails, calls, or texts (SMS).

Personal Data Collection

We collect various categories of personal data, which can include:

  1. Account Information: This includes your user name, registration details, and any unique identifiers associated with your account.
  2. Payment Information: Details related to payment methods you use when making transactions through our services.
  3. Financial Information: Data about your financial status or history, which may be required for billing or other financial processes.
  4. Purchase Information: Records of products or services purchased from us, including order details and purchase history.
  5. Mobile Device Identifiers: Unique device identifiers, IP addresses, and mobile app usage data collected through our applications.
  6. Location Data: Information about your geographic location when you interact with our website or services.
  7. Feedback: Any comments, reviews, or suggestions you provide to enhance our products and services.
  8. Social Media Information: Data from social media platforms when you interact with our content or engage with us on these platforms.
  9. Product Information: Details about the products you browse, view, or purchase on our website.

We collect this data through multiple sources, including:

  • User input forms and profiles
  • Automated tracking technologies like cookies and similar technologies
  • Third-party service providers who assist us in providing services (with their respective privacy policies)

Cookies

We utilize cookies to improve your online experience and for analytics purposes. Cookies are small text files placed on your device by our website or third-party services. They serve various functions, including:

  1. Strictly Necessary Cookies: These ensure the basic functionality of our website and services, enabling features like secure log-in areas and shopping carts.
  2. Preference Cookies: Used to remember your preferences, such as language settings, display options, and ad personalization.
  3. Analytics Cookies: These track user behavior on our website to provide analytics data, helping us improve our services.

Users have the option to control non-essential cookies through our Cookie Manager, allowing them to customize their cookie preferences.

Retention and Deletion

We retain personal data for as long as necessary to fulfill the purposes for which it was collected, plus an additional period to comply with legal obligations or resolve disputes. Once the retention period expires or upon request for deletion, we will anonymize or delete your personal data from our systems and records.

Security Measures

We have implemented robust security measures to safeguard your personal data:

  • Encryption: We use encryption protocols to secure data during transmission and storage.
  • Secure Third-Party Processing: We engage trusted third-party service providers who adhere to strict security standards to process data on our behalf.

Children’s Privacy

We do not intentionally collect or solicit personal data from children under 18 years of age. If we learn that a child has provided us with personal information, we will take steps to delete it from our systems.

Your Rights (Geographical Location Dependent)

Depending on the jurisdiction in which you reside, you may have certain rights regarding your personal data, including:

  • Access: The right to request access to and receive a copy of your personal data.
  • Rectification: The right to correct inaccurate or incomplete personal data.
  • Erasure (Right to be Forgotten): The right to request the deletion of your personal data under certain circumstances.
  • Restriction: The ability to limit the use or processing of your personal data.
  • Portability: The right to receive your personal data in a structured, commonly used format and to transfer it to another controller.
  • Objection: The right to object to the processing of your personal data for specific purposes.
  • Non-Discrimination: The right to be free from discrimination when exercising any of your data protection rights.
  • Filing Appeals/Complaints: You have the right to file a complaint with a privacy regulatory authority if you believe your privacy rights have been violated.

To exercise these rights or for data-related inquiries, please contact our dedicated privacy team via email at [email protected] or by post at our registered address.

Changes to Policy

We reserve the right to update or modify this Privacy Policy at any time. Any changes will be effectively immediately upon posting on our website, and we encourage users to regularly review this page for updates.

Contact Information

For any privacy-related inquiries, data requests, unsubscribe requests, or feedback, please reach out to us through the following channels:

We are committed to handling your personal data with the utmost care and transparency. Thank you for choosing Suburban Collision Repair.